If you need information, advice or support about alcohol and other drugs you can contact the telephone support below.

Alcohol Drug Information Service (ADIS) NSW

Whether you

  • are having issues with alcohol or other drugs,
  • are concerned about someone else’s alcohol or other drug use, or
  • just have general questions about alcohol or other drugs,

You can call ADIS any time of the day or week for support, information, counselling and referral to services in NSW.

ADIS 24 hours a day, 7 days a week

Sydney metropolitan  02 9361 8000
Regional & rural NSW Freecall *  1800 422 599

* Please note- Freecall numbers are not free from mobile phones

More about ADIS…

Alcohol and Drug Helplines in Australia

1300 DRIVER (1300 374837)

1300 DRIVER is a 24/7 service for long haul truck drivers and their families. 1300 DRIVER offers education, information, one-off and ongoing support for long haul truck drivers, and referrals, related to alcohol, tobacco, drugs and health and lifestyle issues affecting them, via 24/7 telephone, website, and Twitter.

1300 DRIVER 24 hours a day, 7 days a week

1300 DRIVER 1300 374837

More about 1300 DRIVER…

Opioid Treatment Line OTL (formerly MACS)

This is a helpline for people who

  • are opioid dependent and want to know more about what is available for them; or
  • are currently on an opioid pharmacotherapy program (treatment using prescribed methadone or buprenorphine) or want to be on a program and have questions about treatment; or
  • are having issues with their opioid pharmacotherapy treatment and need information or assistance; or
  • want to know more about the system of opiate treatment in NSW; or
  • are health professionals seeking information, advice and referral.


Hours of operation:  Monday to Friday 9.30am to 5.00pm
Freecall Number 1800 642 428*

* Please note- Freecall numbers are not free from mobile phones

More about OTL…

Stimulant Treatment Line (STL)

You can call this helpline any time if you have questions or need help about psychostimulants (amphetamines, methamphetamines, cocaine, and ecstasy) use.

STL 24 hours a day, 7 days a week

Sydney Metropolitan 02 9361 8088
Regional & rural NSW Freecall * 1800 10 11 88

* Please note- Freecall numbers are not free from mobile phones

More about STL…

NSW & ACT Quitline

For the cost of a local call (except from mobiles), professional Quitline advisors provide encouragement and support to help you cut down, quit smoking or stay quit. Quitline also offers multilingual services.

Monday to Friday 7.00am – 10.30pm
Saturday and Sunday 9.00am – 5.00pm
Public Holidays 9.00am – 5.00pm 

Outside these hours you are welcome to leave a message with your name and contact phone number and a Quitline Advisor will call you back.

Tel: 13 7848 (13 QUIT)

More about Quitline, including multilingual lines…

Websites for quitting

NSW Quitline website
Australian Quitline website
Smartphone Apps for Quitting

The Drug and Alcohol Specialist Advisory Service (DASAS)

For HEALTH Professionals ONLY.

If you are a health professional seeking information and advice about the diagnosis and clinical management of a patient with alcohol or other drug issue DASAS can assist. DASAS is a free service available in NSW 24 hours a day, 7 days a week.

More about DASAS…

Family Drug Support (FDS)

FDS provides telephone support to families in crisis due to drug and alcohol issues. FDS is staffed by volunteers who have firsthand experience of drug dependent family members.

You can call Family Drug Support 24 hours a day

Tel: 1300 368 186
or visit the website at www.fds.org.au