Available seven days a week
13 7848 (13 QUIT)

Information, advice, encouragement and support for tobacco smokers who want to cut down, quit and stay quit.

Call Quitline and

  • Request a free quit kit
  • Talk to the specially trained telephone advisors
  • Take part in the free callback service, where advisors ring back to support you while you are quitting

Advisors can

  • Give you information and advice about quitting smoking
  • Help you assess your level of nicotine dependence
  • Provide strategies on preparing to quit and staying quit
  • Provide information on products and services to help you quit
  • Encourage and support you in your quit attempts
  • Assist you to work with lapses or relapse

Ring or SMS 13 7848 (13 QUIT)

Calls from landlines are the cost of a standard call.
Calls from mobiles are charged at the standard rate.
See below for lines in languages other than English.

Monday to Friday 7.00am – 10.30pm
Saturday and Sunday 9.00am – 5.00pm
Public Holidays 9.00am – 5.00pm

Outside these hours you are welcome to leave a message with your name and contact phone number and a Quitline Advisor will call you back.

Quitline Multilingual Lines

Callers can phone the following numbers to speak with a Quitline Advisor in their own language or to leave a message to be called back in their own language. Message instructions are given in the appropriate language.

Arabic 1300 784 803
Chinese (Cantonese & Mandarin) 1300 784 836
Korean 1300 784 823
Vietnamese 1300 784 865

Translating and Interpreting Service (TIS) is available for most other languages.

Websites for quitting

NSW Quitline website
Australian Quitline website
Smartphone Apps for Quitting