yourroom is committed to respecting and upholding your rights to privacy protection under the National Privacy Principles contained in the Privacy Act 1988.

The only information collected from the yourroom site is the number and types of downloads made each month, and the number of site visitors.

If you decide to ring ADIS for more information

When facing drug and alcohol problems, ADIS hears that a common feeling is that people want to hide the problem from the world. ADIS understands this and acknowledges that your privacy is important. For this reason, ADIS provides a confidential, anonymous and professional service. Any call made to ADIS is confidential and callers are not identified. Your phone number does not appear when you call, nor are calls recorded.

ADIS records some information about calls. Some things are kept for statistical purposes, such as type of drug being asked about, was the caller male or female, and the like. No identifying markers are kept and your name and address are not taken. Your call is not going to be forwarded to any other person or organisation.

If you decide to email ADIS for more information

When facing drug and alcohol problems, ADIS hears that a common feeling is that people want to hide the problem from the world. ADIS understands this and acknowledges that your privacy is important.  For this reason, ADIS complies with the Health Records and Information Privacy Act 2002 (NSW) which protects the privacy of health information in New South Wales.

We maintain strict policies regarding who has the authority to access your personal information. Our staff are bound by a formal code of conduct about the confidentiality of your information.  Your email contact will only be used to answer your enquiry.

ADIS

Sydney metropolitan: 02 9361 8000

Regional and rural NSW Freecall: 1800 422 599*

Email: http://yourroom.com.au/faq/help-form/

* Please note- Freecall numbers are not free from mobile phones